Cancellation & Refund Policy

Last updated: 15 October 2026

Cancelling a booking

To cancel, email saibuss07@gmail.com or call us with your booking or payment ID.

Before your booking is confirmed

If you cancel before we confirm your booking, you get a full refund, including our service fee.

After your booking is confirmed

• Flights: refunds follow the airline's fare rules. Airline cancellation charges apply. Our service fee is non-refundable.
• Hotels: refunds follow the hotel's cancellation policy shown at booking. Free-cancellation bookings are refunded in full if cancelled within the free period.

If we can't fulfil your booking

If we are unable to confirm your booking, or the airline or hotel cancels it, we refund the full amount paid.

Refund timeline

Approved refunds are processed within 5 to 7 business days to the original payment method. Your bank may take a few more days to credit it.

Contact

FlyStay, Sainath Nagar, Kharadi, Pune, Maharashtra 411014, India
Email: saibuss07@gmail.com | Phone: +91 96738 10691