Privacy Policy
Last updated: 15 October 2026
FlyStay ("FlyStay") respects your privacy. This policy explains what we collect and how we use it.
Information we collect
- Name, email, phone number and traveller details you enter when booking or contacting us.
- Travel details such as destination, dates and number of travellers.
- Payment status and transaction IDs from Razorpay. We never see or store your full card, UPI PIN or bank login.
- Basic technical data such as browser type and IP address.
How we use it
- To make and manage your flight and hotel bookings.
- To send tickets, vouchers, updates and support replies.
- To process payments and refunds.
- To meet legal requirements.
Sharing
We share only what's needed with airlines, hotels and our payment processor (Razorpay) to complete your booking. We do not sell your data.
Security and retention
We use reasonable safeguards to protect your data and keep it only as long as needed for bookings, support and legal obligations.
Your rights
You can ask us to access, correct or delete your personal data by emailing us.
Contact
FlyStay, Sainath Nagar, Kharadi, Pune, Maharashtra 411014, India
Email: saibuss07@gmail.com | Phone: +91 96738 10691